How Does It Work?

NEW IMPROVED WEB SITE AVAILABLE.

We have now opened our new web site at www.replaceyourchina.com. If you are looking for an item an item of discontinued tableware or a ceramic discontinued decorative item, we suggest that you start by visiting that site and seeing if we currently have it in stock. If so, you can buy it there and then via our on line shopping basket system, or, if you prefer, just telephone us on 01202 600838. It really is that easy.

If the items you are seeking are not availabe on the above web site, juts tell us what you want, either by using our Enquiry Form or by telephone. Tell us the name of the manufacturer of your tableware. (eg Poole, Royal Doulton, Denby, Hornsea etc). If you know the name of the pattern, tell us. If you do not know the name, just describe it to us and we can often work it out. Look on the base of plates, cups etc; if there is not a pattern name, there will often be a pattern code, designated by letters, numerals or a combination of both.

If your requested item is in stock, we will tell you the price and you can decide if you wish to confirm the order.If you decide to proceed we will send the item to you, securely packed, via a commercial carrier. On receipt of the item, check to ensure that it has arrived safely, and then send us a cheque as per the enclosed invoice.

If we do not have your requested item in stock, we will record the details and will notify you when it becomes available. You can then decide whether you still want the item.